Wednesday, April 21, 2010

Paperwork: The Killer of Trees

With any job, you have paperwork to fill out and turn in. However, not many people can say that they have whole stack of papers to post to their floor, fill our for programs, signing in for desk, check-in and checking-out residents and rest of the random papers that we have on a weekly basis to fill out.

Here is a list of some of the paperwork that we fill out on a weekly basis:

-Desk sign in sheets: When working the desk for any hours, we have to sign in and then do it online. This ensures that we get paid and someone did actually work those hours

-Key Audits: We have to check to make sure all the keys are there, note down which keys have been checked out for 30min/24 hours, lock changes, vendor check-outs and when it's a staff use. This saves our butts cause when keys are lost, those key audits say which shifts it was lost at and who is responsible for it

-Weekly Reports: During one-on-ones with our supervisors, we fill out a sheet of paper the asks how we are doing in life, school, CA position and if they are any problems on the floor or with anyone. Then we talk it over with our supervisors.

-Program paperwork: As mentioned previously, we have to fill out multiple program papers asking for materials for programs and getting permission for food to be served at our programs. We also have a Program Proposal form that basically says what program we are hosting, we we need, when is it, where is it and how did it go in the end.

-Lock Changes Paperwork: When a key is lost, stolen or held over the time limit, we have to do a lock change. We fill out a form what asks for the residents name, room number, phone number, school ID, was the key lost or stolen and the number on the key itself. We then turn that with the key card that every resident has to the desk manger for her to process.

-Key Retrieval Form: When a lock change is processed and done, the resident comes down to the front desk to get their new key. They fill out a form that says that they actually got the key and what the new key code is now assigned to that room.

JAMS: When a resident does not follow policy such as violating quiet hours, drinking in their rooms, smoking in their rooms, leaving trash in the hallways, etc.. we have to file a JAMS report. It's a documentation that say who was involved, if there was a police report, what happened, was there drugs or alcohol, was their a fight, etc. It can be a pain to do because you have to recall the events of that situation, and who said what and who did what. But it's the good for the community so I don't mind.

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